Staff Training: Limited Service Available 29/11/18

Due to important staff training there will be a limited service provided to members on Friday 30th November 2018.

Our online facilities will remain operational.

We apologise in advance for any inconvenience caused.

The Police CU Team.



Telephone Availability

Members are advised that our telephone system is currently undergoing maintenance.

Please call the general enquiries number 0121 700 1222 until further notice.

Enquiries can also be made by emailing

We apologise for any inconvenience this may cause.

Job Vacancy – Collections Officer

Police Credit Union has an exciting new position for a Collections Officer.  We are looking for a confident and resilient Collections and Credit Controller to join our Finance team, working out of our Head Office, Guardians House, 2111 Coventry Road, Sheldon Birmingham B26 3EA.


PCU receives loan payments from our members via their payroll departments and also through direct debits. This role entails providing a dedicated debt recovery service for PCU, liaising with different payroll departments across the Country.


Full details of the role are contained in the attached Job Description.


The role comes with a competitive salary of £21000 – £27000, dependent on experience.

If you are interested in applying, please send a CV with a cover letter explaining why you consider yourself suitable for this role.


Information to be sent to


Closing date: Monday 12 November 2018.

Interviews to be held w/c 19 November 2018.


Police Credit Union Limited is an equal opportunity employer. As part of our recruitment process Police Credit Union do access information that is published on public forums and social media.

If you consent to Police Credit Union carrying out this as part of our assessment process, please ensure that this is made clear on your application.


Serve & Protect CU Sponsors AGC Hockey Team in Tour of Spain



Serve & Protect Credit Union (PCU’s branch that serves the armed forces) recently sponsored the kit for the Adjutant General’s Corps (AGC) Hockey Team, during their trip to Spain, which saw them compete at places such as Seville, Benalmádena, Alicante and Valencia before finishing the tour in Barcelona.

You can read the full report by Captain Jonathan Powell below:

AGC Hockey Tour Report

PCU Sponsors Employee of the Year Award – Calderdale, West Yorkshire




During a fantastic evening of celebration for the important work our forces do, Police Credit Union was honoured to present the Employee of the Year Award in Calderdale, West Yorkshire.

Other awards were presented to members of the public and the police family in what was an inspirational evening.

We give thanks to Chief Supt Dickie Whitehead for the invitation.

National Knockout Final & Giffard Plate Final 2018 Sponsored by PCU

It was a pleasure for PCU to sponsor the National Police cricket competition for the 9th consecutive year.

Although rain cut the day short, the National Knockout Final was a great game that looked like it was going to be an extremely close encounter. Luckily, the Giffard Plate Final did not suffer the same outcome and took place on a glorious day.

You can read the full report of both finals here

Rich Tregortha | Marketing & Communications Officer

Upcoming Events You Can Visit PCU At – September/October 2018

You can visit one of our exhibition stands at any of the following upcoming events:

13/09/2018 – West Midlands Police Federation Road Show. Wolverhampton Police Station.

18/09/2018 – Staffordshire New Recruits Seminar. Staffordshire Police HQ.

25-26/09/2018 – Excellence in Policing Conference. Ryton-on-Dunsmore, Coventry.

03/10/2018 – West Yorkshire New Recruits Seminar, Wakefield Police Station.

05-06/10/2018 – NAPO Conference & AGM. Southport Convention Centre, Southport.

11-12/10/2018 – Unison Police & Justice AGM, Bournemouth International Centre, Bournemouth.

11-12/10/2018 – Police Federation National Detective Awards. Renaissance Hotel, Manchester.

PCU Donates Wellbeing Bench to West Bromwich Police Station

We are delighted to have donated a wellbeing bench to officers and staff to support colleagues’ mental health.

The bench, situated in the grounds of West Bromwich police station was unveiled at the Sandwell Wellbeing Day, on Tuesday 17 July.

A joint donation by Police Credit Union and Sandwell Sports and Social Club, the bench will give colleagues somewhere to go, to get away from the office for a few minutes in a bid to support their mental wellbeing.

Lillie Abbott, a Vulnerability and Referral Officer from Sandwell Partnerships, explains: “The idea was raised by a response officer on Sandwell, they suggested that while other stations may have the ability to get away from the office it can be difficult here as the town is a ten minute walk away.

“The bench is a fitting tribute to all those that have served and sacrificed. Colleagues’ welfare is at the top of the agenda in Sandwell and we worked with Police Credit Union and Sandwell Sports and Social Club to purchase the bench. This gives our officers and staff somewhere to get away from their screens and away from their roles even if for only a short amount of time. Being able to sit out to chat with a friend or colleague can make all the difference to a person’s mental wellbeing.  Sometimes just speaking to someone is all it takes to make someone feel better.”


Friends of Police Credit Union Lottery – June 2018 Draw Results

Dear members,

We are pleased to announce the results of the June 2018 lottery draw.

The winners will receive prizes ranging from £250 – £1,000.

The winning tickets were won in the following branches:

Birmingham – 4 winners

Liverpool – 1 winner

The winners will be contacted directly and receive a cheque in the post for their respective prize.

Thank you

Friends of Police Credit Union Lottery – April and May 2018 Draw Results

Dear members,

We are pleased to announce the results of the latest lottery draws.

The winners will receive prizes ranging from £250 – £1,000.

Month of April:

Prize winners from Birmingham, Liverpool and Newcastle branches.

Month of May:

Prize winners from Birmingham, Bristol, Exeter and Liverpool branches.

The winners will be contacted directly and receive a cheque in the post for their respective prize.

Thank you,

Rich Tregortha | Marketing & Communications Officer